On November 20, 2014 at the ceremony of the UK Agile Awards 2014, William Hill Online, a major player in the online betting industry, won the UK award for “Best Use of Agile in the Private Sector.”
Steve Tendon – together with Michael Short, Darren Wilmshurst and other consultants from Radtac Ltd – helped William Hill Online in their agile transformation, wherein the company put huge focus not only on adhering to the principles of the Agile Manifesto, but also on deliberately seeking performance innovation strategies.
This is one of the first cases of the TameFlow Approach being used in the iGaming sector.
Focus on performance produced tangible business results. Besides the company’s winning the Agile award, the product development unit saw some impressive performance improvement numbers in its pilot within the “Trafalgar Project.” Just a few weeks after adopting the TameFlow Approach there was a measured 70% reduction in time to market and a 240% increase in productivity (i.e. amount of valued work items delivered per unit of time), without any additional investment in head counts or additional resources.
The increased performance further allowed the company to actually focus on product/service innovation, as the extra capacity gained through the performance breakthrough could be channeled towards developing a whole pipeline of new projects. This is another example of how performance innovation delivers real business value, as it enables conventional product/service innovation.
Details about the award are described in this Press Release.
These are the slides that describe case:
And this is the video of the Mind the Gap Crossing the Chasm presentation: